Terms & Conditions

Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Four Stars Ceramic & Sanitary website (“https://fourstarsanitary.com/”) and any purchase of products (“Products”) from us. By accessing or using the Website or placing an order, you agree to be bound by these Terms. Please read them carefully.

2. Product Information

• We make every effort to ensure that the product information on the Website is accurate and up-to-date. However, we cannot guarantee that all information is error-free.
• Product images are for illustrative purposes only and may not accurately reflect the actual color or size of the product.
• We reserve the right to modify or discontinue any Products at any time without prior notice.

3. Ordering & Payment

• To place an order, you must be at least 18 years old and have the legal capacity to enter into a binding contract.
• Orders can be placed online through the Website or by contacting us directly.
• We accept various payment methods, including [list accepted payment methods, e.g., credit cards, debit cards, cash on delivery (if applicable)].
• All prices displayed on the Website are in [Currency] and include [mention if VAT is included or not].
• We reserve the right to refuse any order for any reason, including but not limited to:
  
  • Insufficient stock
  • Suspected fraudulent activity
  • Errors in pricing or product information

4. Delivery

• We will deliver the Products to the address you provide during the order process.
• Delivery times may vary depending on your location and the availability of the Products.
• We will use our best efforts to deliver the Products within the estimated timeframe, but we cannot guarantee delivery times.
• Delivery charges, if applicable, will be clearly stated during the checkout process.
• You are responsible for inspecting the Products upon delivery for any damage or discrepancies. If any issues are found, you must notify us immediately.

5. Returns & Refunds

• You may return most unused and undamaged Products within 7 days of delivery for a full refund or exchange.
• Please refer to our Return Policy for detailed information on return procedures, exclusions, and refund processing.

6. Warranty

• Our Products come with a manufacturer’s warranty for [Specify warranty period].
• The warranty covers defects in materials and workmanship under normal use.
• For warranty claims, please contact us or the manufacturer directly.

7. Intellectual Property

• All content on the Website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws.
• You may not use any content from the Website without our prior written consent.   
  
   

   

8. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or the purchase of Products.   
  
   

   
• Our total liability to you for any claim arising from or related to these Terms shall not exceed the amount paid by you for the Products.

9. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.  Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.   
  
   

10. Changes to Terms

• We reserve the right to modify these Terms at any time without prior notice.
• The updated Terms will be effective immediately upon posting on the Website.   
  
   
• Your continued use of the Website or purchase of Products after any changes to these Terms constitutes your acceptance of the revised Terms.   
  
   

11. Contact Us

• If you have any questions about these Terms, please contact us at info@fourstarsanitary.com