About Us
"Our philosophy: To blend timeless aesthetics with cutting-edge technology, creating products that are as beautiful as they are functional."
OUR COMPANY
Four Star Ceramic & Sanitary Trading Co. has been inflowing in 13th years of excellence. It was established in 2004 and started its operations in UAE.
We as a company can reduce risk and improve compliance. Our accreditations offer customers peace of mind.
Our continued business is built on reputation and reliability, whilst meeting and exceeding our client’s expectations.
With our employees having knowledge of regulations, great technical ability and experience of working in a wide range of industries, we can minimize your costs and fulfill your requirements.
Our success has enabled us to expand into South East Asia now forming Four Stars subsidiaries in Networks.
The company is growing promptly day by day with its core competitive values and cooperative environment with our valued customers and suppliers. We build long term and durable fair business relationship with our all stakeholders. We believe in the best regarding everything in the business.
We always welcome and appreciate the feedbacks from stakeholders in the form of suggestions, recommendations and complaints. We are very keen to analyze and implement the feedbacks to enhance our performance further and utilize valued suggestions to improve business. As change is the constant law of life, we are always in a process to introduce latest and innovative products in the market which can fulfill the needs and demands of the valued customers.
CEO MESSAGE:
I feel great pleasure in recognizing that our remarkable success today has been possible due to committed and dedicated efforts of my team, support and patronage extended by the customers. The Group Four Stars encountered a multitude of challenges since beginning but thanks to the tireless efforts of all concerned, today we can take pride in the strengths of our assemblage.
I am excited to announce that it’s reckon “products that customer can trust”. Our collection has made endless efforts to provide products which can compete with international brands while thru in as per end-user sensitivity.
I hope Four Star Ceramics & Sanitary will be another success story tagged with covering another decade… Ameen!
Our company deals quality products in varieties of models, styles and colors with a view to keep our stakeholders satisfied and happy in every moment of deal to enhance cooperation and collaboration.
We hope your commerce interest will certainly provide you the opportunity to deal with us conveniently without any hesitation for joining everlasting and durable business relationship.
We wish you the best of luck for your business success in future.
Thank you!
– CEO
OUR VISION:
“Our vision is to focus on environmental activities to benefit society.
We are committed to achieving.
Business and financial success while leaving a positive imprint on society.”
OUR STORY:
BAGNO is our registered brand of Bathroom Solutions including fixtures, fittings and accessories.
Established in Sharjah, United Arab Emirates in 2015, as a representative to a handful of state-of-the-art manufacturers, the company today conducts business in over 25+ countries across three continents and represents over 50 of the world’s leading brands, including its own highly successful BAGNO brands.
The sustained growth of the company has been built on five key areas of competitive advantage;
- A unique ‘three channels to market’ approach of Project, Retail and Wholesale
- An extensive and exclusive product portfolio
- Unrivalled supply chain capabilities
- A focus on customer relationships rather than customer transactions
- Key focus on ‘three passages to flexibility’ slant Availability, Visibility and Productivity
With this multi-channeled approach and the diversity of markets in which it operates, the group is in a strong position to weather the current economic climate and to take advantages of opportunities which enable it to continue on its delivery of sustained growth.
I. AS A RETAILER
To expand the BAGNO retail network across the Middle East, Central and South Asia, Africa and Europe, through a mixture of wholly owned and franchised showrooms, that provide medium to high end designer bathrooms to a discerning client base.
II. AS A WHOLESALER
Through offering full loads on an agency basis and broken bulk on invoiced supply, develop and maintain a significant presence in each of the markets in which it operates.
III. AS A PROJECT SUPPLIER
To be the supplier of choice for the Middle East, Central and South Asia, Africa and Europe for direct project supply of bathroom fixtures and fittings, tiles and plumbing materials, state-of-the-art Electrical goods – MEP, through providing excellent customer service and integrating with the project management team to add value at every stage.
INTEGRITY:
We act with integrity and show respect.
Demonstrate a commitment to integrity and ethics.
Show respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas.
Listen to others for understanding.
Assume positive intent.
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ACCOUNTABILITY:
We are all accountable.
Keep promises and commitments made to others.
Take personal accountability for our actions and results.
Focus on finding solutions and achieving results.
Actively engage in discussions and commit to decisions once they’re made.
Involve others in decisions and plans that affect them.
Personally commit to the success and well-being of teammates.
Embrace the belief that all injuries are preventable and that achieving a healthy and safe environment starts with “me”.
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PASSION:
•We are passionate about our business.
•Show pride in our company.
•Delight our consumers and serve our customers through the high quality of our products and services.
•Promote a positive, energizing, optimistic and fun environment.
•Promote and implement creative and innovative ideas and solutions.
•Value, promote and fiercely protect our reputation.
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HUMANITY:
•We have the humility and hunger to learn.
•Value openness and curiosity to learn from anyone, anywhere.
•Seek and provide honest feedback.
•Be open to personal change and continuous improvement.
•Learn from mistakes and successes in equal measure.
•Never underestimate our competition.
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SIMPLICITY:
•We strive for simplicity.
•Seek to continually simplify and improve processes, procedures and activities.
•Work across organizational boundaries/levels and break down internal barriers.
•Deal with people and issues directly and openly.
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RESULTS:
•We love success.
•Achieve results and celebrate when we do.
•Help people to be their best by providing coaching and feedback.
•Work with others as a team to accomplish results and win.
•Have a “can do” (positive) attitude and drive to get the job done.
•Make people feel valued and appreciated.
•Make the tough calls.
