All items sold on website come with Manufacturer’s warranty terms & will be serviced by Manufacturer.
The estimated time may differ from one item to another. Customers can check the Delivery time and product availability in his/her locality by entering pincode.

Mentioned as 7 days delivery time: These items will also be mentioned as “In Stock”. For all areas serviced by Manufacturer’s
channel partners the delivery time will be 7-10 business days. For other areas, orders will be sent from Central warehouse through
transport service which may take 10 – 15 days depending on the location. Business days exclude public holidays and Sundays.

Mentioned as more than 21 days delivery time: We procure and ship the items within the time specified on the item details page.
Some items have to be imported from outside UAE.These items can take 21 or more days to reach you. You can always rest
assured that you will receive your order within the time specified.

For Out of Stock items: Currently we do not have these products available for sale. Please write to us with customer details and we
will let the customer know once it is available for sale at The availability of product is purview of Four Star Ceramic and Sanitary.

With every order, Customer can also see the history of the same in their cart. Once we ship the item(s), They will receive another email containing the shipping details. According to Customer’s requirement if the order is cancelled, customer will be notified by SMS.

We process all deliveries through Transport & Channel partners. If there is no channel partner available in your area, we will ship your items via local transport. If your order contains any critical item* we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our channel partners.

All products should be checked thoroughly during delivery for any incidental damages. No claim, except manufacturing defect, will be entertained once the product is delivered & money received.

The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

  • will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

There are no extra charges added for delivery. The product prices on are inclusive of delivery charges.